Returns & Exchanges

At Chaco Canyon Trading, we want you to be completely satisfied with your purchase; if you are not entirely happy, you may return or exchange your items within 30 days of delivery. All returned items must be in their original, unworn condition with all designer tags and packaging intact.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.

2

Package Your Items

Securely pack the merchandise in its original box, ensuring the Return Authorization form is included inside to prevent any processing delays.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing